eMail  the Communications Capt.

Communications/Next Gen 911


The Sheriff’s Office Communications Center is responsible for answering 911 calls and all administrative calls for service in Chautauqua County and for dispatching appropriate police, fire and EMS service units. They are responsible for the dispatching forty volunteer fire/EMS departments, two full-time fire departments, seven full-time police departments, and one part-time police department.

Technologies / Systems:


  • Next Gen-911 (NG-911)

  • Computer Aided Dispatching (CAD)

  • Automatic Vehicle Locators (AVL)

  • Phase II Cell Phone location

  • Pictometry Imaging

  • Emergency Medical Dispatching (EMD)

  • Text Paging for Volunteer Fire Departments

  • RUOK – Senior Reassurance Program

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