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The dispatch
center is by far the busiest division of all within the Sheriff's Office. It is
a high stress job that requires knowledge in many areas including NY and Local
Laws, Fire Department coordination and emergency medical techniques to assist those in need
while the appropriate personnel is dispatched to the scene.
Dispatchers give emergency instructions on cardiopulmonary resuscitation, first
aid, and help calm victims while directing police officers, firefighters and
rescue workers to help them. In addition to emergency calls for help,
dispatchers field calls from individuals seeking general information, news media
personnel, automated alarm calls and monitor the RUOK system. Often times, all
these things are going on at the same time. The Chautauqua County Sheriff's
Office communications center is an impressive, highly technical operation that
serves every corner of the county.
Communications
personnel dispatch Sheriff's Deputies, Police Officers for the villages of Silver
Creek, Westfield, Town of Ellicott Police,
Lakewood-Busti Police, City of Jamestown Police, Chautauqua Institution Police and
a part-time Police Department in the Town of Sheridan.
In addition
to its Police function, Communications personnel are responsible for the primary
dispatching of 40 different volunteer Fire departments throughout the County, as
well as the City of Jamestown Fire Department, maintaining direct radio
contact with county, town and village highway vehicles, county coroners, local
government, environmental conservation, the New York State Police and the office
of Emergency Management and Civil Defense.
The
Sheriff's Office communications center answers 911 emergency calls from all
corners of the county each day. During the course of a year, well over 50,000
calls are answered and responded to. These calls range from life or death
situations, to simple requests for information. The men and women who work
communications are a critical element in the public safety network.
Here
are a few tips you can implement to ensure you receive the fastest response in
case you have an emergency.
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