Tips For False Alarm Prevention
Thousands of homeowners and businesses rely on
sophisticated alarm systems to summon help for burglaries,
fires and medical emergencies. Yet about 90% of calls
sounded each year are false alarms, tripped inadvertently
because of user error and faulty equipment.
As an alarm owner, you should know the severity of a
false alarm dispatch is the same as falsely calling 911.
Most false alarms are caused either by user error or an
environmental factor at the location - such as birds in a
warehouse tripping a motion detector. So the best way to
limit false alarms is through knowledge of your system and
the location it is designed to protect. For instance, motion
detectors shouldn't be installed in areas where pets can
In the event of a Fire Alarm, Never assume
that it is a false alarm. Treat every fire alarm as the real
thing. Do not reset the alarm until the fire department
arrives. They need to see where the problem is in case it is
Why are false alarms a problem?
False alarms take Police away from real emergencies. This
embarrassing situation for you can endanger the responding
authorities and your whole community.
False alarms can lead neighbors to ignore your alarm when
it goes off.
False alarms make you reluctant to arm your system,
exposing your home and property to undetected theft or fire.
False alarms can cost you money! Many jurisdictions,
including Chautauqua County assess costly fines for
excessive false alarms.
False alarms make your security system less reliable and
76% of false alarms
are caused by user error. Be sure to train
anyone who may be using your system!
Learn how YOU can prevent
Be Comfortable using your system!
1. Test your system regularly.
2. Keep a sheet with simple operating procedures for the
3. Be comfortable with how much time you have to arm and
disarm your system.
4. Before leaving securely close and lock all protected
doors and windows.
5. Keep pets, fans, heaters, balloons, etc. away from motion
Everyone who has a key to your home and business must
know how to operate your security system.
1. Remind visiting relatives, kids returning from school,
etc. how to use your system.
Have all alarm system users practice the process to
cancel an accidental alarm.
1. If a false alarm occurs - don't panic! Enter your
disarm code carefully to reset your alarm.
2. If you set off your alarm by accident, do not leave until
you are certain that either your system has reset or your
central station calls you and you give your password or
3. If you don't understand any aspect of your alarm system,
contact your dealer!
4. Service and maintain the system regularly before false
Keep in touch with your alarm company.
1. Provide your Central Station with current key holder
2. Contact your alarm company if you are planning any home
3. Contact your alarm company and tell them of any changes
in your telephone service or if you get a new area code.
4. Contact your alarm company as soon as you obtain a new
5. Ask your alarm company about available service and
The bottom line is to be comfortable with your
alarm system, and to communicate with your alarm company.
Call with questions, concerns, or changes in your household
or business since the system was installed.